Privacy Policy

Last updated September 2026

This policy explains how Alllocated (“we”, “us”, “our”) collects, uses, discloses and protects your personal information. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

We collect personal information you choose to give us, including your name, email address, the item or request you are enquiring about, and any other details you include when you contact us. We do not collect sensitive information, and we ask that you do not send it to us.

How and why we collect it

We collect this information directly from you — through the enquiry forms on this site, by email, or by WhatsApp — so that we can respond to your enquiry, source or arrange what you have asked for, communicate with you about it, and meet our legal obligations. If you do not provide it, we may not be able to assist you.

Disclosure and overseas storage

We do not sell your personal information. We may disclose it to service providers who help us operate — in particular, our enquiry-form provider Formspree, Inc. (United States), which receives and stores form submissions. This means your information may be stored and processed overseas, including in the United States. We take reasonable steps to ensure any such recipient handles your information consistently with the Australian Privacy Principles. We may also disclose information where required or authorised by law.

Direct marketing

We will only send you marketing communications if you have consented, and every such message will include a simple way to opt out. Replying to your enquiry is not marketing, and you can ask us to stop contacting you for marketing at any time.

How we protect it

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including access controls and secured accounts. No method of transmission or storage is completely secure, but we work to keep your information safe.

How long we keep it

We keep your personal information only for as long as we need it to respond to and act on your enquiry and to meet legal obligations, after which we delete or de-identify it.

Cookies & tracking

This site uses no cookies, no analytics, and no third-party trackers, and does not build a profile of you.

Access, correction & deletion

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, at any time by emailing jake@alllocated.com. We will respond within a reasonable period and may need to verify your identity first.

Complaints

If you have a privacy concern, please contact us first at jake@alllocated.com and we will try to resolve it. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) — oaic.gov.au, or 1300 363 992.

Changes

We may update this policy from time to time. The current version, with its “last updated” date, will always appear on this page.

Contact us

Reach us at jake@alllocated.com or sales@alllocated.com, or on WhatsApp at +61 466 156 306.